Frequently asked questions

Call 0121 553 5303 or complete our online care assessment. We will arrange a free, no-obligation home visit to discuss your needs.

Yes. There is no cost and no obligation. We create a personalised care plan during the assessment so you can decide in your own time.

All carers are DBS checked, fully vetted and trained. We provide Health & Social Care qualifications and mandatory training including safeguarding and medication.

Yes. We match carers to your language, faith and cultural preferences including Gujarati, Hindi, Somali, Bengali and more.

Weekly packages start from £650 (low dependency) to £950 (respite/couples). Dementia live-in care from £599/week. Use our cost calculator for an estimate.

Yes. We arrange a meet-and-greet so you feel comfortable with your care worker before care begins.

Birmingham, West Bromwich, Coventry and the wider West Midlands including Walsall, Wolverhampton, Dudley, Solihull and Sutton Coldfield.

Yes. Clements Health Care is registered with the Care Quality Commission and rated Good.

Yes. We invoice direct payment and personal budget clients and tailor care to your approved budget.

Office hours are Mon–Fri 9am–5pm. Care itself is delivered 24/7, 365 days a year.

Yes. Use our Book a Home Visit page to request a preferred date and time for a free assessment.

Visit Work With Us and complete the online application form, or email info@clementshealthcare.co.uk with your CV.