Live-in care
If you need help around the clock, our carers can live with you in your home — maintaining independence with someone always nearby.
CQC Rated Good
Compassionate care, in the comfort of your own home
Clements Health Care provides live-in care, domiciliary home care and elderly companionship across Birmingham, the West Midlands and Coventry. Your home, we care.
- 24/7
- Care & support
- 2
- Local branches
- 100%
- Vetted carers
Your home, we care.
Person-centred care that supports the person first, and the condition second.
Our home care services
Live well in the home you love
From regular home visits to full-time live-in support — we directly employ all our carers and never use agency staff.
Visiting care
From 30 minutes a week to regular visits throughout the day — meal preparation, medication, personal care and companionship.
Respite care
Short-term support after hospital discharge or when your regular family carer needs a well-earned break.
Get started
Tools to help you decide
Free resources — no obligation, no pressure.
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Families recommend us
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Local branches
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Professional carers
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Years supporting families
3 simple steps
How to organise care
Your care journey with Clements — from first call to care starting in as little as 24 hours.
1
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available Monday to Friday, 9am – 5pm.
Request a callback2
Book a free care assessment
Your local Clements care manager will visit you at home, in hospital or in a care home to understand your needs, preferences and how we can help.
Book a home visit3
Confirm your care package
We create a tailored care plan for you to review. Once agreed, we can organise care in as little as 24 hours.
Start care assessmentWhat we do
Care designed around you
Three core ways we help people live safely, comfortably and independently at home.
Trusted care provider
CQC rated Good across Birmingham & Coventry
Why families choose us
Care you can trust
CQC Rated Good
Checked and approved by the Care Quality Commission.
Fully Vetted Carers
All carers are trained, fully vetted and DBS (police) checked.
24/7 Support
Care and support available around the clock, 7 days a week.
Person-Centred
Care plans tailored to your needs, culture, faith and language.
Why choose Clements Health Care
Great care relies on great people.
Through our rigorous recruitment process we find carers with the empathy and compassion to care for your family as we would want our own to be cared for.
Directly employed carers
We directly employ every carer — never agency staff. We manage the care for you, so you have peace of mind if your usual carer is unwell.
Training & development
Our carers receive nationally recognised training, ongoing supervision and support from experienced care managers across Birmingham and Coventry.
Supporting families
We keep families informed when care needs change — from helping choose the right package to proactive updates for wider family members.
Care in as little as 24 hours
CQC rated Good
A fully regulated home care provider
Clements Health Care is regulated by the Care Quality Commission (CQC) and rated Good.
This means we consistently meet high standards and are independently inspected — giving you peace of mind.
View our CQC profileView official CQC inspection reportWhat to consider when choosing a care provider
Is your provider fully regulated by the CQC?
Being regulated means meeting stringent quality standards. Clements is CQC registered and rated Good, with robust recruitment, vetting and training.
Does your provider directly employ its carers?
Some agencies introduce you to a carer but leave you to employ and manage them. We employ our carers directly and manage your care for you.
What training do carers receive?
Our carers have accredited training, access to experienced managers and continuous support to deliver at their best.
What CQC rating has your local service been awarded?
Clements Health Care is rated Good by the Care Quality Commission.
Coverage checker
Enter your town or postcode to check if we cover your area and find your nearest branch.
About Clements
Quality care for everyday life
Clements Health Care partners with carers, family and local organisations to provide person-centred reablement pathways that support our clients to build on their strengths, recover self-confidence and maximise their independence, health and wellbeing.
We ensure our clients are happy, safe and properly cared for. Our approach is to support the person first and the condition second, which means making sure our clients feel as independent as possible in a warm, homely environment.
- Highly trained staff providing care to each client's specific needs.
- All staff respect the confidentiality of all matters under the Health and Safety Act 1974.
- A quality provider of specialist, flexible and innovative care and support.
How we can help at home
- Promoting independence at home
- Personal hygiene management
- Companionship
- Live-in care & support
- Personal care
- Assistance getting up, washed and dressed
- Support with bath or shower
- Support with eating / meal preparation
- Support with medication
- Shopping / hospital appointments
Our services
Explore the full range of care
Real stories
The difference we make
A look at how our care has supported families across the West Midlands.
75 years old, Sutton Coldfield - Live-in care
Dianne's Story
Dianne is 75 years old and lives on her own in Sutton Coldfield. She had been getting some help from her family, but she is partially sighted and had been diagnosed with early stage dementia. Her family had become concerned about her high levels of confusion; they weren't sure whether she was going to be safe living alone but knew she'd enjoy a better quality of life if she remained in the home she loved. So they decided that the best option was to provide Dianne with live-in care.
Read the full story
73 years old, Dudley - Companionship & respite
Debra's Story
Our social companionship service is most matched to individuals who will benefit from having the encouragement that someone is there with them to offer support when it is required. It also provides peace of mind for family members who are unable to regularly visit, as they know their loved one is being cared for.
Read the full storyTestimonials
Trusted by families in Birmingham & Coventry
Rated Good by the CQC. Real feedback from families we support across the West Midlands.
Rebecca Mitchell
Daughter
Live-in care“Mum was diagnosed with early dementia last year and we were terrified she'd have to leave her home in Edgbaston. Clements arranged live-in care within ten days. Her carer Emily knows her routines, her tea preferences, even which soap opera she won't miss. Mum is still in the house she's lived in for forty-three years — and that's worth everything to us.”
James Harper
Son
Personal care at home“Dad came home from University Hospital Coventry frail and disorientated. We rang Clements on the Tuesday and had the same two carers at the door Thursday morning. They didn't just do personal care — they helped him rebuild confidence walking to the garden. Six months on, he's back to pottering in the greenhouse.”
Sanjay & Meera Patel
Son & daughter-in-law
Domiciliary care“We asked for a carer who could speak Gujarati and understood halal dietary needs for our mother in Handsworth. Other agencies made it sound difficult. Clements matched us in under a week. Mum actually waits by the window when she knows her carer is coming — that tells you everything.”
David Kumar
Husband & carer
Direct payments support“My wife has MS and I was her sole carer in Wyken, running on empty. Clements helped us navigate direct payments without the usual council confusion. Having reliable cover three mornings a week meant I could sleep properly for the first time in two years.”
Claire Watkins
Daughter
Companionship“Dad lives alone in Erdington since we lost Mum. He was skipping meals and barely leaving the house. His companion from Clements takes him to Perry Barr market every Thursday and checks he's eating properly. The change in him over three months has been remarkable — he's joking again.”
Helen Richards
Daughter
Live-in care“We spoke to three agencies before choosing Clements for live-in care in Allesley. They were the only ones who itemised exactly what we'd pay each week — no vague 'from' pricing. Our carer Sarah has been with us eight months now and Mum trusts her completely.”
Help & advice
Latest resources
Live-in care
When is live-in care the right choice?
Signs that round-the-clock home support may help your loved one stay safe, independent and happy at home.
Read moreDirect payments
Direct payments explained simply
How council-funded personal budgets work and how Clements Health Care supports direct payment clients.
Read moreDementia
Benefits of dementia care at home
Why familiar surroundings, consistent carers and flexible routines matter for people living with dementia.
Read moreOther ways we can help
To schedule a no-cost, no-obligation home visit to discuss how we can help your loved one stay safely and independently in their home,
Call us today at 0121 553 5303